It still takes a few minutes to locate his information.
There is easily enough technology to solve this problem but it is often ignored.
If you want your Contacts list to be sorted by the last names of your contacts, you must change the display format to last name, first name format.
When I download the Offline Address Book again, the problem returns. This does show up in the event-logs of the Mailbox server that does OAB generation, but the logging generally isn't turned on high enough to tell you I've had this problem before - not for Exchange 2010 I will admit (it was Exchange 2003) but the symptoms were exactly the same, so with a bit of luck so is the solution.
To make this more confusing, some users are able to see the conference room in the Global Address List without removing their offline address book. Unfortunately I never got to the bottom of it wasn't working, but I rebooted all of my Global Catalog servers and it magically started working again.
Users will eventually need to call a co-worker that isn't in their address book. Half of your users will fail at this task and the other half won't find it a productive experience.
We can overcomes these challenges with a GAL Sync strategy.
If the GAL is kept up to date, you might be ready to dial to the business phone and mobile phone.
However, if you need an office address, it’s not available. Almost half of all users do not know how to do a simple look-up from the i OS phone app.You do a search of the Global Address List from your smart Phone but you don’t have enough wireless signal.Being in the basement, you head back up the stairs and hover by a window.This blog dives into topics related to Unified Contact Management for smartphones in the enterprise.It addresses business continuity, emergency preparedness, DR, productivity, and employee reachability.When I look up the conference room in the Global Address List, it doesn't show up. So as I understood from our Sys Admin, the oab files are generated on one server, and rely on the file replication service on the global catalog servers (we have 2 of them) to copy the oab files to each of the servers.